Terms of Service

1. These Terms

These Terms of Service (the "Terms") are a binding agreement between you and ZRP Software ("FloorSimple", "we", "us", or "our"). They govern your access to and use of the FloorSimple software-as-a-service platform, the website at getfloorsimple.com, our APIs, and any related documentation, tools, and support (collectively, the "Service").

You accept these Terms by clicking "I agree" or a similar button, by creating an account, or by accessing or using the Service. If you are accepting these Terms on behalf of a company, partnership, sole proprietorship, or other organization (your "Shop"), you represent and warrant that you have authority to bind that organization, and "you" refers to both you personally and that organization.

Our Privacy Policy is incorporated into and forms part of these Terms. If you do not agree with any part of these Terms, you must not use the Service.

2. Who can use FloorSimple

FloorSimple is a business tool intended for use by flooring retailers, installers, and related trade businesses. By using the Service you represent and warrant that:

• you are at least the age of majority in your province, state, or country of residence and have full legal capacity to enter into these Terms;
• you are using the Service for business purposes and not primarily for personal, family, or household purposes;
• you are not barred from receiving the Service under the laws of Canada, the country in which you reside, or any other country with jurisdiction over you, and you are not located in, or a resident or national of, any country subject to a comprehensive Canadian or U.S. trade embargo; and
• you have not previously had a FloorSimple account terminated for breach of these Terms.

3. Your account

To use most of the Service you must create an account. You agree to provide accurate, current, and complete information when you sign up and to keep that information up to date.

• Credentials. You are responsible for keeping your password and any access tokens confidential and for all activity that occurs under your account, whether or not you authorized it. Do not share your credentials.
• Invited users. A Shop owner may invite additional users (employees, contractors, or other team members) to access the Shop's workspace. The Shop is responsible for the conduct of every user it invites and for ensuring those users comply with these Terms.
• Security incidents. Notify us at support@getfloorsimple.com promptly if you suspect any unauthorized access to your account or any other breach of security.
• One Shop per account. A user account is associated with one Shop at a time. Using a single account to operate multiple unrelated businesses is not permitted without our prior written agreement.

4. The Service

The Service is a business productivity platform that helps flooring shops manage customers, quotes, invoices, jobs, payments, calendars, inventory, and related communications. The specific features available to you depend on the plan you select and the integrations you choose to enable.

We continue to develop the Service and may add, modify, deprecate, or remove features from time to time. Some features are described as beta, preview, early access, or similar; those features are governed by Section 6 in addition to these Terms.

The Service is delivered over the Internet, and your ability to access it depends on the operation of networks, devices, and third-party services that we do not control. We aim for high availability but do not commit to any specific uptime level except as expressly set out in a separate written service-level agreement signed by an authorized officer of FloorSimple.

5. Plans, fees, billing, and taxes

5.1 Plans and current pricing

We offer a free plan and one or more paid subscription plans. The features, limits, and prices of each plan are described on our pricing page and may be updated from time to time. By subscribing to a paid plan you agree to pay the fees for that plan in the amounts and at the intervals shown at checkout.

5.2 Billing and renewals

• Authorization. Paid plans are billed in advance through our payment processor (currently Stripe). You authorize FloorSimple and our payment processor to charge your selected payment method for all fees, taxes, and other charges due on each billing date.
• Auto-renewal. Each paid subscription automatically renews for successive periods of the same length (monthly or annual, as selected) at the then-current price for your plan, unless you cancel before the renewal date.
• Failed payments. If a payment fails, we may retry the charge, ask you to update your payment method, and suspend or downgrade your account if the failure is not resolved within a reasonable period.
• Cancellation. You may cancel at any time from your subscription settings. Cancellation takes effect at the end of the current billing period: your subscription continues to function until then, and we do not refund the unused portion of the period.

5.3 Currency, taxes, and pass-through costs

• Currency. All fees are stated and payable in Canadian dollars (CAD) unless we expressly indicate otherwise at checkout.
• Taxes. Fees are exclusive of GST, HST, PST, QST, and any other sales, value-added, withholding, or similar taxes. You are responsible for paying any such taxes assessed on the Service, other than taxes based on our net income.
• Messaging overage. If your plan includes a monthly allowance of emails or text messages, additional messages beyond that allowance are billed at our cost (with no markup) for the relevant email or SMS provider. Provider rates may change without notice from those providers, and we will pass those changes through.
• Payment-processor fees. Fees that your customers' payment processor (Stripe, PayPal, Square, QuickBooks Payments, or similar) charges on payments collected through FloorSimple are between you and that processor and are governed by that processor's agreement with you.

5.4 Price changes

We may change the prices for our plans from time to time. If we increase the price of your current plan, we will give you at least thirty (30) days' notice by email or through an in-app notice before the change takes effect. If you do not agree to the new price, you may cancel before it takes effect.

We may publicly commit to keeping certain prices stable for early customers (for example, a "founding member" or "price-stability" commitment). Where we do, the terms of that commitment will be communicated to you at sign-up or by separate notice, and we will honour those commitments according to their stated terms.

5.5 No refunds

Except as expressly stated in these Terms or as required by applicable law, all fees are non-refundable. We do not provide refunds or credits for partially used billing periods, unused features, downgrades, or accounts that are suspended or terminated for breach of these Terms.

5.6 Disputes about a charge

If you believe a charge is incorrect, contact us at support@getfloorsimple.com within sixty (60) days of the charge. We will investigate and correct any error we confirm. Failure to contact us within that period waives any claim about the disputed charge to the maximum extent permitted by law.

6. Free plan and beta features

We may make a free plan, free trial, or beta, preview, or early-access feature available to you. These offerings:

• are provided "AS IS" and "AS AVAILABLE", without warranty of any kind and without any committed service level;
• may be modified, limited, suspended, or discontinued at any time, with or without notice, and may have caps that are not reflected in the paid plans;
• may not work as expected or be subject to the same data protection, performance, or support commitments as the generally available Service; and
• are subject to the disclaimers and limitations in Section 12 and Section 13, which apply with full force even when you are not paying for the Service.

You may submit feedback, suggestions, or ideas about any beta feature. Section 11 governs how we may use that feedback.

7. Your content and your customers

7.1 Your content

"User Content" means any data, text, graphics, files, records, customer information, photos, documents, templates, configurations, and other content that you, your invited users, or your customers submit to, generate within, or upload to the Service.

You retain all rights you have in your User Content. You grant FloorSimple a worldwide, non-exclusive, royalty-free licence to host, store, copy, transmit, display, modify (only as needed to render the Service, including format conversions and the generation of derived records such as invoices, PDFs, and reports), and create back-ups of your User Content for the limited purpose of operating, securing, maintaining, supporting, and improving the Service for you. This licence ends when you delete the User Content from the Service or when your account is closed, except to the extent we are required by law or these Terms to retain it.

7.2 Your customers' information

When you upload or enter information about your customers, employees, contractors, or other individuals into the Service:

• you remain the organization responsible for that information under Alberta's Personal Information Protection Act ("PIPA Alberta"), the federal Personal Information Protection and Electronic Documents Act ("PIPEDA"), and any other applicable privacy law;
• you represent and warrant that you have all rights and consents necessary to provide that information to FloorSimple for the purposes described in our Privacy Policy;
• you are responsible for the accuracy of that information, for responding to requests from those individuals (such as access, correction, and deletion requests), and for any retention obligations that apply to you; and
• FloorSimple acts as your service provider for that information and processes it on your behalf, subject to our Privacy Policy.

7.3 Confidentiality

"Confidential Information" means non-public information that one party provides to the other and that is identified as confidential or that a reasonable recipient would understand to be confidential. Your User Content is your Confidential Information. The Service's source code, system architecture, non-public pricing, and product roadmaps are FloorSimple's Confidential Information. Each party will use the other party's Confidential Information only as needed to perform or use the Service and will protect it using at least the same care it uses to protect its own confidential information of similar importance (but in no event less than reasonable care). This obligation does not apply to information that is or becomes publicly available without a breach, was rightfully known before disclosure, is independently developed without reference to the Confidential Information, or is required to be disclosed by law (in which case the recipient will, where lawful, give prompt notice).

7.4 Aggregated and de-identified data

We may generate aggregated and de-identified data from the operation of the Service (for example, usage statistics that do not identify any individual or Shop) and use it for any lawful business purpose, including improving the Service and preparing benchmarks and research, provided we do not re-identify it or disclose it in a way that identifies you, your Shop, or any individual.

8. Acceptable use

You will not, and will not permit any user of your Shop, any customer, or any third party to, use the Service to:

• violate any applicable law, regulation, or third-party right, including intellectual property, privacy, publicity, anti-spam, consumer-protection, export, or sanctions laws;
• upload, transmit, or store any content that is unlawful, defamatory, harassing, deceptive, fraudulent, infringing, obscene, or harmful to minors;
• send spam, chain letters, or unsolicited commercial messages, or use the Service to harvest contact information;
• collect, store, or process payment-card numbers, full bank-account numbers, government-issued identifiers (other than business tax identifiers needed for invoicing), health information, biometric data, or other sensitive personal information that the Service is not designed to handle;
• introduce viruses, worms, trojans, time bombs, or any other malicious code, or interfere with or disrupt the Service, its servers, or networks connected to it;
• attempt to gain unauthorized access to the Service, to other users' accounts, or to the systems or networks of FloorSimple or any third party, including by probing, scanning, penetration testing without our prior written permission, or circumventing any rate limit, access control, plan limit, or other measure;
• reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, underlying ideas, or algorithms of the Service, except to the extent applicable law expressly permits despite this restriction;
• use the Service to build, train, or improve a competing product or service, or to benchmark the Service for publication, without our prior written consent;
• scrape, crawl, or use automated means to access the Service, except through APIs we make available and within the limits we publish; or
• resell, sublicense, time-share, or otherwise commercially exploit the Service or make it available to anyone other than your invited users and the customers of your Shop, in each case for their use of your Shop's records.

We may, but are not obligated to, monitor use of the Service and review User Content to enforce these Terms. We may remove or disable access to User Content that we reasonably believe violates these Terms or the law, and we may suspend or terminate accounts in accordance with Section 15.

9. Messages you send through FloorSimple

The Service can send emails and text messages to recipients that you choose (for example, your customers), using our third-party delivery providers. When you use this functionality, FloorSimple is acting as a tool that delivers your messages on your behalf, and you are the sender for the purposes of applicable law.

• Your responsibility. You are solely responsible for complying with all laws that apply to the messages you send, including (without limitation) Canada's Anti-Spam Legislation ("CASL"), the U.S. Telephone Consumer Protection Act (TCPA), the U.S. CAN-SPAM Act, Canadian Radio-television and Telecommunications Commission ("CRTC") rules, mobile-carrier and messaging industry guidelines (including those of the CTIA and 10DLC requirements in the U.S.), and any provincial or state telemarketing or do-not-call requirements.
• Consent. You represent and warrant that you have obtained all consents, in the form required by applicable law, from every recipient before sending a commercial or transactional message through the Service, and that you have a record of those consents. You will promptly honour unsubscribe and opt-out requests and will not send further messages to recipients who have withdrawn consent.
• Content. Every commercial message you send through the Service must include accurate sender identification, a working unsubscribe mechanism (where required), and any other disclosures required by applicable law. We may add unsubscribe and identification metadata to messages to help with compliance, but you remain responsible for the content and lawfulness of each message.
• Suspension. We may suspend, throttle, or block any messaging traffic that our delivery providers, carriers, anti-abuse systems, or we determine to be spammy, deceptive, abusive, or otherwise non-compliant, without notice, to protect recipients, our providers, and other customers of the Service.

10. Third-party services and integrations

The Service relies on, and lets you connect to, third-party services. Examples include cloud hosting (Amazon Web Services), payment processing (Stripe, PayPal, Square, and QuickBooks Payments), accounting (Intuit QuickBooks Online), transactional email (Postmark), and SMS delivery (Twilio).

• Separate agreements. Your use of any third-party service is governed by that provider's own terms and privacy policy. By enabling an integration you authorize FloorSimple to exchange the information needed to operate the integration with that provider, and you agree to comply with the provider's terms.
• Provider performance. We do not control third-party services. We are not responsible for outages, errors, delays, security incidents, changes, or discontinuations caused by any third-party service, even where we have selected the provider or integrated with them.
• Connection changes. A third party may change, deprecate, or terminate its service or API. If that happens we may have to modify or disable the related feature in the Service, sometimes on short notice.
• Payment processors. Funds collected from your customers through a connected payment processor flow to that processor, not to FloorSimple, and are subject to that processor's payout schedule, holds, reversals, and chargeback rules. FloorSimple is not a payment processor, money services business, or financial institution, and does not act as a fiduciary or escrow agent in respect of any funds.

11. Intellectual property and feedback

11.1 Our intellectual property

FloorSimple, its affiliates, and its licensors own all right, title, and interest in and to the Service, including all software, designs, user interfaces, content created by us, trade marks, service marks, logos, trade names, and other intellectual property associated with FloorSimple, and all improvements, modifications, and derivative works of any of the foregoing. No rights are granted to you by implication, estoppel, or otherwise other than the limited rights expressly stated in these Terms.

11.2 Your licence to use the Service

Subject to your compliance with these Terms and payment of applicable fees, FloorSimple grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and use the Service for the internal business purposes of your Shop during the term of these Terms.

11.3 Trade marks

"FloorSimple", the FloorSimple logo, and other FloorSimple marks are trade marks of ZRP Software. You may not use those marks without our prior written permission, except to identify your use of the Service in a factual, non-misleading way.

11.4 Feedback

If you send us feedback, suggestions, ideas, or other materials about the Service ("Feedback"), you grant FloorSimple a perpetual, irrevocable, worldwide, royalty-free, fully paid, sublicensable, and transferable licence to use, reproduce, modify, distribute, and otherwise exploit the Feedback for any purpose, without obligation or compensation to you. You waive any moral rights in the Feedback to the extent permitted by law.

11.5 Copyright complaints

If you believe content in the Service infringes your copyright, contact us at legal@getfloorsimple.com with sufficient detail to identify the work, the allegedly infringing material, your contact information, and a statement of your good-faith belief and authority to act.

12. Disclaimers

To the maximum extent permitted by applicable law:

• "AS IS" and "AS AVAILABLE". The Service is provided on an "AS IS" and "AS AVAILABLE" basis, with all faults and without warranty of any kind. FloorSimple, its affiliates, and its and their suppliers and licensors expressly disclaim all warranties, representations, and conditions, whether express, implied, statutory, or otherwise, including without limitation any warranty, representation, or condition of merchantability, fitness for a particular purpose, durability, title, quiet enjoyment, non-infringement, accuracy, system integration, uninterrupted use, and any warranty arising out of any course of dealing, course of performance, or usage of trade.
• No outcome guaranteed. We do not warrant that the Service will meet your requirements, that it will be uninterrupted, timely, secure, or error-free, that any defects will be corrected, that the Service is free of viruses or other harmful components, or that any quote, invoice, document, message, sync, or payment will be delivered, displayed, accepted, paid, posted, or reconciled in any particular way or at all. Any reliance on output of the Service is at your sole risk.
• Not professional advice. The Service does not provide legal, tax, accounting, insurance, regulatory, employment, or financial advice. Outputs of the Service (including invoices, tax calculations, reports, sync results, document templates, and notifications) are provided for your convenience and should be reviewed by a qualified professional before being relied upon. You remain responsible for the accuracy of records you keep, the taxes you collect and remit, the contracts you enter into, and the messages you send.
• Third-party content. We do not warrant the performance, availability, accuracy, security, or continued operation of any third-party service or integration, even where we have selected or recommended the provider.
• Beta features. Beta, preview, early-access, and free features are provided without any warranty of any kind and without any committed service level. They may be modified, limited, or discontinued at any time.

Some jurisdictions do not allow the exclusion of certain warranties, conditions, or representations. In those jurisdictions, the disclaimers above apply to the fullest extent permitted by law, and any warranties, conditions, or representations that cannot be disclaimed are limited in duration and remedy to the maximum extent permitted by law.

13. Limitation of liability

To the maximum extent permitted by applicable law:

• Excluded damages. FloorSimple, its affiliates, and its and their officers, directors, employees, agents, suppliers, and licensors will not be liable to you or to any third party for any indirect, incidental, special, consequential, exemplary, aggravated, or punitive damages, or for any damages for lost profits, lost revenue, lost goodwill, lost business opportunity, lost or corrupted data, business interruption, procurement of substitute goods or services, or cover, in each case arising out of or related to these Terms or your use of (or inability to use) the Service, whether in contract, tort (including negligence and gross negligence), strict liability, statute, or any other theory, even if FloorSimple has been advised of the possibility of such damages and notwithstanding the failure of essential purpose of any limited remedy.
• Cap on aggregate liability. The aggregate liability of FloorSimple, its affiliates, and its and their suppliers and licensors arising out of or related to these Terms or your use of the Service, regardless of the form of action or the number of claims, will not exceed the greater of (i) the fees you paid to FloorSimple under these Terms during the twelve (12) months immediately preceding the event giving rise to the claim and (ii) one hundred Canadian dollars (CAD $100).
• Allocation of risk. The disclaimers in Section 12 and the limitations in this Section 13 are an agreed allocation of risk between you and FloorSimple, reflect the relatively small fees we charge for the Service, and are an essential basis of the bargain between us. They would be materially different if the fees were materially higher. They apply even if a limited remedy fails of its essential purpose.
• Aggregate, not per claim. The cap above is the aggregate maximum liability of FloorSimple, its affiliates, and its and their suppliers and licensors taken together, across all claims, and the existence of multiple claims will not enlarge it.

Some jurisdictions do not allow the exclusion or limitation of certain damages. In those jurisdictions, the exclusions and limitations above apply only to the extent permitted by law, and the remaining exclusions and limitations continue in full effect. Nothing in these Terms is intended to exclude or limit liability that cannot be excluded or limited by applicable law (for example, liability for fraud or for death or personal injury caused by negligence).

14. Your indemnification of FloorSimple

You will defend, indemnify, and hold harmless FloorSimple, its affiliates, and its and their officers, directors, employees, agents, suppliers, and licensors (each an "Indemnified Party") from and against any and all claims, demands, actions, investigations, proceedings, losses, damages, fines, penalties, liabilities, costs, and expenses (including reasonable legal fees and disbursements on a solicitor-and-own-client basis) arising out of or relating to:

• your use of the Service or your account;
• your User Content and any other content, materials, or data you submit, upload, or transmit through the Service, including any allegation that any of it infringes, misappropriates, or violates the rights of any third party, including intellectual property and privacy rights;
• your breach of these Terms or your violation of any applicable law, including privacy, anti-spam, telemarketing, consumer-protection, tax, and employment laws;
• any email, text message, quote, invoice, payment request, document, or other communication sent through the Service on your behalf or at your direction, including any claim by a recipient relating to lack of consent or non-compliance with CASL, TCPA, CAN-SPAM, or similar rules;
• any dispute between you and any of your customers, employees, contractors, vendors, or other shop users, including disputes about quality of work, refunds, chargebacks, or amounts owed; and
• any tax, levy, duty, or other governmental charge assessed against an Indemnified Party that arises out of your use of the Service or that is your responsibility under these Terms.

FloorSimple may, at its option, assume the exclusive defence and control of any matter subject to indemnification, in which case you will cooperate, at your own expense, with FloorSimple's defence. You will not settle any matter that imposes any liability, obligation, restriction, or admission on an Indemnified Party without FloorSimple's prior written consent.

15. Suspension and termination

15.1 By you

You may cancel a paid subscription at any time from your subscription settings. Cancellation takes effect at the end of the current billing period and is not refundable for the unused portion of that period. You may close a free account at any time by contacting support@getfloorsimple.com.

15.2 By us

We may suspend or terminate your access to the Service, in whole or in part, with or without notice, if:

• you breach these Terms or our policies, including any acceptable use, messaging, or payment obligations;
• we reasonably believe your use of the Service creates a security, legal, regulatory, reputational, or operational risk to FloorSimple, our other customers, our suppliers, or any third party;
• required by law, by a regulator, by a court order, or by our payment, hosting, email, or SMS providers;
• fees are unpaid after a reasonable grace period; or
• we discontinue the Service or your plan, in which case we will use reasonable efforts to give you advance notice.

Suspension is not a waiver of any other right or remedy available to us, and we may convert a suspension into a termination if the underlying issue is not resolved.

16. Effect of termination

• Access. Upon termination, your right to access and use the Service ends immediately.
• Data export. Provided your account is in good standing and you make a written request within thirty (30) days after termination, we will make available, for a reasonable period, the export features the Service offers (or, at our option, equivalent assistance) so that you can retrieve your User Content. After that period we may delete or de-identify your User Content in the normal course of operation, subject to legal retention requirements.
• Surviving provisions. The following provisions survive termination: Sections 5 (with respect to amounts accrued before termination), 7, 11, 12, 13, 14, 16, 18, and any other provision that by its nature is intended to survive.
• No liability. FloorSimple will not be liable to you or any third party for any suspension or termination of your access to the Service in accordance with these Terms.

17. Changes to the Service or these Terms

Changes to the Service. We may modify, add to, or discontinue any part of the Service at any time. If a change materially reduces the functionality of a paid feature you are then using, we will use reasonable efforts to give you advance notice.

Changes to these Terms. We may update these Terms from time to time. If we make material changes, we will notify account holders by email, by an in-app notice, or by both, at least thirty (30) days before the changes take effect, except where a shorter notice period is required by law or where the change is in your favour. The "Effective" date at the top of this page shows the current version. Your continued use of the Service after a change takes effect means you accept the updated Terms; if you do not accept them, your remedy is to stop using the Service and (if you have a paid plan) cancel before the effective date.

18. Governing law, disputes, and general provisions

18.1 Governing law and venue

These Terms and any dispute arising out of or related to them or the Service are governed by the laws of the Province of Alberta and the federal laws of Canada applicable in Alberta, without regard to its conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

You and FloorSimple submit to the exclusive jurisdiction of the courts located in Calgary, Alberta, Canada for the resolution of any dispute, except that either party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property or Confidential Information.

18.2 Informal resolution

Before filing any claim, you agree to contact us at legal@getfloorsimple.com with a brief written description of the dispute and your contact information, and to give us at least thirty (30) days to attempt to resolve it informally.

18.3 Limitation period

To the maximum extent permitted by applicable law, any claim arising out of or related to these Terms or the Service must be brought within one (1) year after the cause of action accrues; otherwise the claim is permanently barred.

18.4 Force majeure

Neither party will be liable for any failure or delay in performance (other than the obligation to pay fees) caused by an event beyond its reasonable control, including acts of God, natural disasters, severe weather, fire, flood, pandemic, epidemic, government action, war, terrorism, civil unrest, labour disturbance, embargo, sanctions, Internet or telecommunications outages, denial-of-service attacks, and failures or delays of third-party services or suppliers.

18.5 Assignment

You may not assign or transfer these Terms or any rights or obligations under them, by operation of law or otherwise, without our prior written consent. Any prohibited assignment is void. We may assign these Terms, in whole or in part, without restriction, including to an affiliate or in connection with a financing, merger, acquisition, reorganization, or sale of all or substantially all of our assets. These Terms bind and benefit each party's permitted successors and assigns.

18.6 Notices

We may give you notices through the Service, by email to the address associated with your account, or by posting to our website. You may give us notice by email to legal@getfloorsimple.com or by registered mail to the address in Section 19. You agree that electronic communications satisfy any legal requirement that a communication be in writing.

18.7 Independent contractors

The parties are independent contractors. Nothing in these Terms creates a partnership, joint venture, agency, franchise, fiduciary, or employment relationship between them.

18.8 No third-party beneficiaries

These Terms are for the benefit of you and FloorSimple only. They do not create any rights in favour of any other person, including any of your customers, employees, contractors, or invited users.

18.9 No waiver

Our failure to enforce any provision of these Terms is not a waiver of our right to do so later. Any waiver must be in writing and signed by an authorized representative of FloorSimple to be effective.

18.10 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, that provision will be enforced to the maximum extent permitted by law and the remaining provisions will continue in full force and effect.

18.11 Entire agreement; order of precedence

These Terms, together with our Privacy Policy and any order form, plan description, or written agreement signed by both parties, constitute the entire agreement between you and FloorSimple regarding the Service and supersede all prior or contemporaneous agreements and communications. In the event of a conflict, an order form or written agreement signed by both parties prevails over these Terms with respect to its subject matter only; otherwise, these Terms prevail over any conflicting terms.

18.12 Language

The parties have requested that these Terms and all related documents be drafted in English. Les parties ont exigé que les présentes conditions ainsi que tous les documents qui s'y rattachent soient rédigés en anglais.

18.13 Export and sanctions

You will comply with all applicable export, re-export, and sanctions laws of Canada, the United States, and any other jurisdiction that applies to you, and you will not use the Service in violation of any such law.

18.14 Government users

If you are a federal, provincial, state, or local government entity, please contact us before signing up; additional or different terms may be required.

19. Contact us

For questions about these Terms, please contact us: